We are Torrance Western Self Storage (“TW Self Storage” or “Company”). Welcome to our website.
1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use and Sharing
If you register with us, we will collect name, address, phone number, and your email address. Generally, we use this information to respond to, process, and fulfill your requests, and update you on status. If you submit an application to rent a storage facility, we will collect additional information necessary for the processing of the application, including information necessary for your payments.
We may also aggregate personal and other information about you collected from this website with other information you provide us through interactions with you through the telephone or otherwise.
We will not sell, license, transmit or disclose your personal information outside of the Company and its related companies unless: (1) you expressly authorize us to do so; (2) it is necessary to enable third-party providers of products and services available on this website to respond to, process and fulfill your requests; (3) it is necessary to allow our service providers or agents to provide services for us; (4) in order to provide our products or services to you; (5) it is in connection with a sale of all or substantially all of the assets of the Company or the merger of the Company into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which the Company is not the survivor; or (6) otherwise as we are required or permitted by law.
We will not disclose your personal information to a third party for its direct marketing purposes unless you first affirmatively agree to the disclosure.
Your Access To and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contact us via the email address or phone number given on our website (repeated below):
See what data we have about you, if any.
Change or correct any data we have about you,
Have us delete any data we have about you.
Express any concern you have about our use of data.
Cookies and Other Automated Means of Collecting Information
We gather technical information about your interaction with our website automatically, and store it in our logs. Such information includes Internet Protocol addresses, web browser type, host or service provider, referring or exit pages, operating system, and date and time stamps.
We use “cookies” – files that are sent to your browser and stored on your personal computer. Usage of a cookie is in no way linked to any personally identifiable information on our site. You can decide if and how your computer will accept a cookie by configuring your preferences or options in your browser.
We use another company to process our payments and billing. We use the cookie information gathered by this company in the same manner as stated above.
In some cases, we retain both the cookie information and/or the information you provide to us online – for example, to complete a transaction you requested or to keep historical records of your past transactions.
Protecting Your Personal Information
We take precautions to protect your personal information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the webpage.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. We also advise our employees about their responsibility to protect customer information and we provide them with appropriate guidelines for adhering to our business ethics standards and policies.
You can also help us protect your personal information by:
1. using only secure web browsers;
2. employing common anti-virus and anti-malware tools on your system to keep it safe;
3. carefully logging out after using our website;
4. using strong password with a combination of letters and numbers;
5. changing your password often; and
6. notifying us by email at firstname.lastname@example.org if you feel your login and/or password have been compromised.
Updating and Verifying Information We Have About You
If you are a registered user, you can review and maintain your account information at any time, by logging in to your account or submitting a request to email@example.com. In addition, you may request a copy of the information that we currently hold about you by sending a detailed email to firstname.lastname@example.org with all specifics necessary for us to consider and respond to your request.
You can also reach us by regular mail at:
Torrance Western Self Storage
22011 Western Ave.
Torrance, CA 90501
Residents of the State of California, please also read Your California Privacy Rights to understand additional rights you may have pursuant to California Civil Code Section 1798.83.